Privacy Policy

Effective Date: 23/02/25

This Privacy Policy describes how Lurk ("we", "us", or "our") collects, uses, discloses, and protects information when you visit our website at lurkapp.com (the "Marketing Site") and use our Shopify app (the "Lurk App"). By accessing or using our Marketing Site or Lurk App, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or use the Lurk App;
• Sign up for newsletters or marketing communications;
• Contact our support team or fill out contact forms;
• Engage with our Marketing Site in any way.

This information may include your name, email address, business details, and other contact information.

1.2 Usage Data

We automatically collect information about your interaction with our Marketing Site and Lurk App, including:

• Your IP address;
• Browser type and version;
• Pages visited and the duration of your visit;
• Device type and operating system;
• Referring/exit pages; and
• Other usage details.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. Cookies are small data files stored on your device. You may adjust your browser settings to refuse cookies, but some parts of our services may not function properly as a result.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

• Providing, operating, and maintaining our Marketing Site and Lurk App;
• Improving, personalizing, and expanding our services;
• Communicating with you, including customer support and updates;
• Analyzing usage patterns and trends;
• Sending marketing and promotional communications (with your consent, where required); and
• Complying with legal obligations and protecting our rights.

3. How We Share Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: We engage third-party vendors to perform functions on our behalf (e.g., website hosting, data analysis, payment processing). These service providers are obligated to protect your information and use it only for the purposes for which we disclose it.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant third party. We will notify you before your personal information is transferred or becomes subject to a different privacy policy.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will take reasonable steps to securely delete or anonymize it.

6. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction. By using our Marketing Site and Lurk App, you consent to the transfer of your information to countries that may have data protection laws different from those of your jurisdiction.

7. Your Rights

You may have certain rights regarding your personal data, depending on your jurisdiction. These rights may include:

• The right to access and receive a copy of your personal information;
• The right to correct or update your personal information;
• The right to request the deletion of your personal information;
• The right to restrict or object to the processing of your personal information; and
• The right to data portability.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

8. Third-Party Links

Our Marketing Site and Lurk App may contain links to third-party websites and services that are not operated or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately so that we can take appropriate measures.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates or changes. Your continued use of our Marketing Site or Lurk App after any modifications indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: info@lurkapp.com

By using our Marketing Site and Lurk App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.